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From the heart let it start to spread to everyone

Well, I’ve finally got my laptop back at the cost of a week’s work, I said I would need it delivered on a Saturday and kept getting told that it will be delivered on a weekday to suit me. So I ended up having to put my start date back a week for the remainder of my training, this is not a satisfactory conclusion to the tale of my laptop but it does get worse.

I raised a complaint on September 21, 2017 and was told someone would get back to me within 2 working days. I found the next day the estimated delivery date for the laptop was changed to September 29, 2017.  Then at 20:00 when I checked my email the laptop had been picked up for onward transport to me at 16:54. I had no option but to ring in and advise the team I would not be able to do the training on the Monday as my laptop was being delivered on the Monday between 06:00-22:00. Because I wanted it back I decided to wait for delivery and if it arrived before 08:30 I’d also go into work, later than that and I’d take the day off and then contact the heating engineer to have the shower looked at again as it’s still not working as it should.

When 08:30 came I rang my manager and told her that I would not be in that day, then I contacted the engineer and asked if he could call in later that day. I got a text message from DPD to advise my laptop would be delivered between 10:47 and 11:47 so I went out and did the shopping I would have done on my way home had I gone to work. Arriving back home at 10:45 I knew I was within the delivery window. 11:30 the laptop was delivered and it had had a lot of work done to get it working again.

The screen had been replaced and was not attached properly, the mother board had been replaced but the keyboard had not been fully fitted and a few other bits and pieces had been done before the laptop was shipped, had I not complained they would have refitted everything and then shipped it out to me. Had they told me that it was still in the process of being fixed then I would have waited. On the service page it clearly states that if there are any issues with the repair then I would be kept advised of the delays, anticipated times to get parts and kept advised of when to expect the return of my repaired laptop.

No surprise then that I had been the one chasing for information, never got a straight answer from anyone and, of course, no call regarding my complaint. By Wednesday I was tired of waiting for someone to contact me so I contacted the CEO and told him the full story of my complaint and repair. Then on Thursday I received a reply saying it had been passed to the nearest English speaking customer care team to try and resolve. The following day I was asked to provide my contact details to someone in Ireland who would call me at a convenient time between 09:00-17:00 Mon-Fri to discuss my issue and attempt to resolve it. Needless to say my reply re-iterated my working times of 09:00-17:30 Mon-Fri and asking for details of someone I could contact outside working hours or when I arrive home at 18:00.

No surprise I’ve heard nothing back since. They could always pass my details to someone in the US who works when I’m at home but, apparently, that would be too sensible a solution to deal with a complaint. Let me know what you think in the replies section.


And in the end the love you take is equal to the love you make

If only people would care about each other and help each other in any way they could, how much better would humanity be? I know that this seems to be a regular topic for me but I hear it from others as well. I’m not going to try and change anyone’s perspective but my own, that’s the only person I have control over anyway.

The more I look around me at the hatred and bigotry everywhere today the more it hurts to see that this is still spreading outwards from the top of the USA to the UK and beyond. Everyone shouts down someone who has a different view point to theirs. I’m not even proud these days to call myself British because the hate has been allowed to permeate every corner of our society.

I used to consider myself European British but since we’re on our way out, at a very high cost I wouldn’t be surprised, hate has raised its ugly head again. We have reached the point where people who have lived and worked here for more than a decade are becoming frightened to leave home because they are being abused by their neighbours, their children are being bullied and mistreated at school purely because their parents were not born here.

I’m seeing racism rising again but this time it’s not about skin colour, it’s about nationality, religion and religious beliefs. When are we going to wake up and see we’re all human, we’re all together here and if we work together we can conquer most, if not all, of the diseases plaguing us today. If we were to realise that different is amazing and essential for our growth as a species would that not make us better humans?

People are afraid of that which they don’t understand, but why not try to learn rather than push it away? We have all been put here and surely it’s better to support each other than fight with one another? My opinion was learned during the 60’s when blacks in the USA were fighting for the right to be treated fairly. The Beatles and The Stones refused to play to segregated audiences and let those oppressed by the Immigrant White folks know they weren’t alone. Someone once said imagine there’s no country, nothing to kill or die for and no religion too. Only to be shot 8 years later with hollow point bullets designed to destroy every organ in their path, peace is still some way off today but enough of us are changing our perspectives to embrace everyone.

See all without doing

Well, it’s been a whole week now without my laptop and no news about it’s return. I’m fed up waiting, but as my files were backed up that’s not going to be an issue for me. It’s just being unable to write anymore is kind of frustrating. I’m sure someone like you, dear reader, will understand the frustration I feel.

Anyway, I have heard some really bad things have been happening to another human being, this man and his family live in England and because his family name is similar to that of the Manchester bomber, no other reason for it, he was reported to the police as a terrorist and investigated before being cleared. Those who accused him weren’t satisfied that he wasn’t arrested so they firebombed his business, threatened his whole family and are making his life hell. Who are the terrorists here? They are the white Christians who are targeting a Muslim family whose surname is similar to that of a suicide bomber. Not even the same just similar.

I’m against violence but I’m not prepared to say nothing when an innocent family is being targeted in this manner. I’m sure that the police would have looked into the background of this Muslim very carefully and, in this country someone is innocent until proven guilty. Those terrorists who have made it their duty to deny this man and his family to operate a business and follow their religion peacefully should be arrested, charged and sent for trial as terrorists.

Nothing is more outrageous than someone taking the time to destroy a reputation and prevent another person from living peacefully and safely in this once great country of ours.

My Writing and the Zeitgeist

Another like minded individual and together all our voices become louder, we speak in whispers but gain strength from others and before long we are shouting against greed, injustice and war. There has to be a different way forward before our humanity disappears forever.

Opher's World


My Writing and the Zeitgeist

I want to change the world for the better with my writing. I am an idealist. I want to communicate with people and raise sensibilities to create a harmonious, tolerant world. I wish to put an end to war and the rape of the planet. I want to change the culture from one of thoughtless greed and selfishness to one of caring and creating.

This is something I have been doing all my life in one form or another.

It is alright. I am not completely barking mad. Far from it.

I do not believe that I can work miracles. Neither do I believe that the world can be changed overnight. It is a slow process.

My mum used to say ‘it takes all sorts of people to make the world go round’.

She was right. There are miserable people and blissfully happy people, evil…

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Oh Lord please don’t let me be misunderstood

Last weekend I went to the Cairngorms and had a trip on the Funicular railway up the mountain. The view from the top was stunning and so quiet outside. However when I went into the cafe to get a drink it was deafening, how can so few people talking hurt the ears so much?

Anyway, on my return home I thought I’d take the opportunity to get my laptop fixed, the left hand hinge as you look at the screen is broken which means the lid won’t close without damaging the screen. I arranged to have it picked up on Monday as the boiler is being looked at then, only to find on my return home on the Thursday that the courier had called then to pick the laptop up. Go figure how the 4 Sept became 31 Aug!

Anyhoo I thought I would also mention something else that happened last week, there’s a park near here and a young lady (in her twenties according to the news report) was raped while walking home. Is it just me or does anyone else think that rapists should get a minimum sentence of 15 years for this crime? Of course that’s on conviction, can’t give them jail time without. It just boils my urine to think that a human being can mistreat another human being that way and expect a pat on the back. There’s never any need for rape, it’s purely about domination over another. That’s never ever a good thing.

Women are never to blame for being attacked in this way, yet the victim always feels that it’s her fault. I’m thinking that maybe the education system would be better served by teaching our children how to behave in society and to have respect for everyone. Just to counteract the prejudice and hatred that a lot of children experience at home.

Anyway, that’s all I really want to say because everyone has the right to dress as they please, love whoever they want to and feel safe at any time of day. Even if a woman is naked she still has the right to say no and be left alone. Had I chanced upon this attack I would not have stood idly by, enough hatred in this world without someone resorting to violence or intimidation of others.

Imagine there’s no countries no religion too.

The job I’m doing now means I come into (telephone) contact with people from all areas of the country. Some British, some European, some from the Commonwealth and everyone has an issue they need some advice and help with.

The job means that I am in a rather unique position giving these people advice, pointing them to other people who can help them when their need is urgent and offer a shoulder for a little while. When people leave me I never know how they get on, but I hope that where I have to point them elsewhere because they need help now, find that help and their lives have been helped by me. Even in a small way.

Anyway, here is todays song with a cover version by the guitarist I’ve admired since 1973, a vocalist I’ve been a fan of since 1970 and the songwriter I’ve loved since I first became aware of The Beatles way back in 1963, John Lennon. Brian May and Paul Rodgers was a match made in Heaven while not as flamboyant as Freddie Mercury (and missing John Deacon) this was a good match for Queen. Video is taken from YouTube and I do not own the copyright. Enjoy.


I live with thirteen dead cats, a purple dog that wears spats

Why oh why do so many people find it hard to explain why they do what they do. Watching the athletics there was a decision made regarding a Botswana athlete who has been refused permission to race two nights running by the IAAF because of fears over the norovirus. No tests have been done to prove whether or not that he is ill. His Federation have been on the tv to say they have had nothing from the IAAF to explain why he has not been allowed to run in his 200 metres semi-final last night or the 400 metre final tonight.

Why don’t people have the strength to say ok, hands up we should have run some tests and that was wrong that we didn’t. We were wanting to keep the other athletes healthy which is why we erred on the side of caution. It’s not ideal because the athletes train and race then prepare for the World’s and to be told sorry you can’t compete for a reason kept secret does no-one any favours and only brings the governing body into question.


Anyhoo here goes with the song inspiring this post, once again from YouTube/Vevo so I don’t own the copyright in this Lou Reed song from 1972.


Everybody’s down on their knees

Well, as promised I’m back with the result of the interview I had last weekend. I didn’t get a yes, but then I didn’t get a no either. How can someone recruit for 4 jobs and turn around to two people they interviewed to say “You both passed the interview however, there aren’t currently enough jobs to give you both a job”. Who does that to people?

Thing is, he has 4 vacancies to fill by the beginning of next week, 5 people passed the interview and two of us work on casual contracts (zero hour contracts) just now so we won’t need as much training as those not currently working for him. It’s us who were given the maybe decisions. There will be another position coming up in September so we will both have “permanent” positions then however, the person who is leaving hasn’t handed her notice in as yet but will be leaving the area to move 250 miles away so commuting won’t be an option.

That doesn’t ease the worry of whether or not I will have a job for the next 2 and a bit years until I retire. I don’t even know if I will be keeping my hours (37 a week at the moment) beyond the end of September. Unless the young lady does hand her notice in and leave before then.

Because this is quite upsetting this is a short post but I hope you enjoy the music from YouTube again.


Arrive without travelling; see all without looking; do all without doing

Why, oh why, oh why do we do this to ourselves? I’ve just been down to my local Citizens Advice Bureau for a job interview and I was expecting it to be a grilling but not as tough as it was. I just hope I’ve given a good impression of myself and would like to curl up in a ball now until Monday when I find out if I’ve been successful for one of the advice line positions that they are recruiting for at the moment. It would be really good to get back to earning money but, mainly, it would be good to feel worthwhile and that I’m making a difference.

Will post the result on Monday when I find out…

The further one travels the less one really knows

I like books, I don’t read as much now as I used to, and I’m not sure why. However, I do find that books which keep my attention are the ones which create worlds in word pictures. Whether I am revisiting an oft read classic (Lord of the Rings, for example) or discovering a new multiverse (The Disc World perhaps) the one thing I find is the books tell a story but also describe the world they are set in. (Disc World did this at the beginning of the series in the Colour of Magic but keeps adding new facets with each volume that comes along).

I think I got out of the habit of reading when I started spending my down time with others, focussed more on shared adventures than the written word. Now that I’m alone it seems hard to find any down time, I used to listen to music all day every day and it is still a passion with me but I don’t listen as much today, I find that if I hear something new I still tend to focus on it until I decide that I don’t particularly like it. Mood has a lot to do with my listening habits anyway, so new music which doesn’t fit in with my mood that day won’t be enjoyed as much as on a day when it fits my mood. That’s why I tend to put music I don’t quite get today to one side to pick up again tomorrow or the next day.

I’ve read books which state that to be successful you have to find a passion and follow that path to its conclusion. In other words, find someone who will pay you handsomely for something you would do for free and you’ll never have to work a day again. I gave this my best shot in the 1970’s but it didn’t pay off for me, wrong place, wrong time. The group I was in (The Dogs…) weren’t punk, we could all play for one thing, but we were old school going for extended solo’s on guitar and drums when the world was reverting to old school rock and roll and the 3 minute single. Reproduced in concert and sounding like the recorded tracks. Whether or not the musicians could actually play their instruments or not, our brand of prog was frowned on and we never made it out of the hall into the recording studio.

Given that I’m now 63, unemployed and finding it hard to find something to pay the bills until I can afford to retire (probably at 150 the way everything is falling apart today) I don’t have the money to pay for a streaming service or to buy the music I would like to replace from my many years of collecting vinyl, cassette tapes and compact discs. What is there for a music afficionado? I could create a radio show, but the music I enjoy no longer finds its way onto daytime radio, for a vampire like me that’s not an issue but most night jockeys have chat shows with little to no music, would a radio station take a chance on someone like John Peel today? Probably not, and BBC Radio doesn’t tend to offer DJ contracts to an unknown, even today, for late night shows.

They seemingly learned their lesson the hard way, and even Kenny Everett would find it hard to get a show on BBC radio today. I would welcome the opportunity to follow my music and present this to other like minded people but that isn’t likely to happen anytime soon, if at all.